Privacy policy

Last updated: August 2026

At Esmee Copenhagen ("we", "us", "our"), accessible at esmeecopenhagen.dk, we are committed to protecting your personal information and your right to privacy.

INFORMATION WE COLLECT
When you visit our store or make a purchase, we collect certain information from you, including:
- Name, billing and shipping address
- Email address and phone number
- Payment information (processed securely — we do not store card details)
- Order history and browsing behavior on our site

HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing communications (only with your consent)
- Improve our website and product offerings

SHARING YOUR INFORMATION
We do not sell or rent your personal data. We may share your information with trusted third-party service providers (e.g., payment processors, shipping carriers) solely to fulfill your order. These parties are obligated to keep your information confidential.

COOKIES
Our website uses cookies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, though some features may not function properly.

YOUR RIGHTS (GDPR)
If you are located in the European Union, you have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing of your data
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at nikola@esmeecopenhagen.dk.

DATA RETENTION
We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

CONTACT
Esmee Copenhagen
Email: nikola@esmeecopenhagen.dk
Website: esmeecopenhagen.dk